What brands do AOE supply?

We are an Independent supplier of all leading brands, bringing our customers more choice and better value for your money.

How long will my order take?

On average 7 working days for most of our standard product range. Toners are typically next day delivery. We can however provide emergency delivery in some cases and delivery the items sooner. Tell us your requirements and we will give you an accurate delivery date.

What are your payment terms?

End user customer pay up front before items are delivered. New organisational clients (Companies) pay pro- forma (up front) with their first order. For subsequent orders, payment of 50% when the order is placed, the remaining 50% payable when the order is delivered to the agreed destination(s). Approved clients have a 30-day credit account.

How do I place my order?

By email, phone or fax. All verbal orders must be followed up in this way. If you operate a purchase order number (P.O.) system, please advise the purchase order number that we should quote when invoicing you.

Why do the printed colours look different from the colours on my screen?

In short, printers and monitors produce colours in different ways. Monitors use the RGB (red, green, blue) colour model, which usually supports a wider spectrum of colours. Printers use the CMYK (cyan, magenta, yellow, black) colour model, which can reproduce most—but not all—of the colours in the RGB colour model. Depending on the equipment used, CMYK generally matches 85–90% of the colours in the RGB model. When a colour is selected from the RGB model that is out of the range of the CMYK model, the application chooses what it thinks is the closest colour that will match.

What sort of paper should I be printing on?

Choosing the right paper and finish is a crucial aspect of quality printing. We can advise and guide you through the selection process, as well as provide a wide range of options. The options include matt, silk or gloss finishes in a wide range of weights, known as gsm (grams per square metre).

What printing products do you provide?

We offer a range of:

  • Colour Photocopiers & Printer
  • B&W Photocopiers & Printers
  • Colour Multifunctional Machines
  • B&W Multifunctional Machines
  • Fascimile Machines
  • Laser Printers
  • Scanners
  • AO Plotters
  • Consumables/Toners/Drum/Imaging Units

What are bleeds?

A bleed is used when the image needs to go all the way to the edge of the page. Printers have a maximum printable area that is slightly smaller than the paper size. Therefore, the image should extend 3mm over the finished size. When the paper is cut after printing, any white borders are eliminated.

What is CMYK?

CMYK stands for Cyan (blue), Magenta (red), Yellow and Key (black). It is the standard colour system used in printing and it involves mixing various percentages of these colours together in a dot, to produce the colours in an image.